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FAQ

Frequently Asked Questions

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Does OlyBee Design and Setup Event for Renters?

OlyBee does NOT provide event design and pre-event setup unless the add-on service is paid for by the renter.  As is, the renter is responsible for designing and setting up their own event.  OlyBee provides venue rentals with tables/chairs/equipment but does not provide event management, event design or event setup or breakdown.

2

Is there parking at the Olympia Ballroom Downtown?

The Ballroom downtown does NOT have private parking or designated parking areas.  Like all other performance venues downtown in the City of Olympia we are at the mercy of street parking.  The City of Olympia provides a map of paid lots that are within blocks for the Ballroom.

3

Can we play music till late at The Olympia Ballroom?

YES, The Olympia Ballroom can have music on Friday-Saturday night till 1130PM and 10PM on Sun-Thurs Nights.

4

Is there on-site staff that services events and handle emergencies?

The renter is responsible for managing any and all happenings during their rental day or time.  There is no on-site management by OIyBee unless you've paid for an hourly attendant.  The renter per our agreement is renting the space for a set event time and is solely responsible for its care and its management during that contracted time period.  Insurance is required as well as appropriate actions for emergencies.  Hourly on-site management can be paid for by renters as an add-on to assist with facility needs and security.

5

What is your Refund Policy w/ down or full payments?

Down payments or Full invoice payments will get 100% FULL REFUNDS if refund request is made within 10 business days of initial transaction payment date.

Only 50% will be refunded if request is made more than 90 days away from the event.

No refunds if refund request within 90 days of the event date.

Most events are scheduled, planned and paid for on average 150 or more days away from event dates and as a sole event venue provider we cannot sustain a business with people backing out within those windows.

Refunds will be by mailed check if it meets these constraints.

In the case of catastrophic event that makes us unable to provide the space for your event such as an emergency situation (government shutdown IE: covid) we will provide 75% refunds on a case by case basis.

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